University Counseling Services

• In-person or virtual counseling
• Individual, relationship and group counseling sessions
• Medication Management through the Student Health Center
• Private rooms available for virtual sessions

All students will complete our UCS Intake Form prior to being scheduled for an appointment. Our UCS support staff will review the intake information with the student to verify that all questions have been answered and then work with the student to get them scheduled with a UCS counselor for an initial appointment. Students are welcome to walk in to fill out the intake form and then schedule their appointment. For questions about our intake process or scheduling, please call UCS at 660-785-4014.

• All services are able to be billed like a regular doctor’s office - billable through private/commercial insurance, Medicaid, or make private payments (eg - self-pay using cash, check, credit, or HSA/FSA cards).
• Financial assistance is available to all students, including Sliding Scale (also known as Sliding Fee Scale or Sliding Scale Discount) or a Same-Day, Self-Pay discount.
• Billed statements will be mailed to the address on file at UCS/Student Health Center (this is the address that the student gives us at the time services are being rendered, not necessarily the address on file with the Truman State University).
• Billing statement will be from Complete Family Medicine, a service of Hannibal Regional. Any bill for services rendered at UCS or the Student Health Center will NOT appear on the student's Truman account.

If you have a questions about billing, please call UCS at 660-785-4014 or call the Complete Family Medicine at 660-665-7575

If you're experiencing a mental health/psychological crisis such as:

• You are at risk of immediate harm due to suicidal thoughts or feelings
• Rape, sexual assault, or other serious traumatic event
• Severely disorganized, psychotic, or out of control behavior

A counselor is available to assist:

During office hours - call UCS at 660-785-4014

After office hours - call the suicide and crisis lifeline at x988

For additional resources see our Crisis Information page.

UCS and Truman State University have a host of other mental health resources for students. For a comprehensive list of, please see the Student Health page.

TELUS Health (formerly My SSP):

• TELUS connects students with free, confidential emotional health and wellbeing support conveniently available 24/7 via the TELUS app, telephone, and web. Download app from App Store or Google Play
• Real-time chat OR telephone support with an experienced counselor at your convenience
• Support in your language - TELUS content and support are available 24/7 in Mandarin, Cantonese (simplified Chinese text), Spanish, French, and English. For other language preferences, you may request to be set up with a counselor who speaks that language (by appointment, depending on availability).
• https://studentsupport.telushealth.com/us/home or Download the TELUS app from App Store or Google Play.